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Discover a wealth of resources within our service offerings, spanning legal aid, educational workshops, and social support networks
ART TO MAKE MIGRANTS VISIBLE
Photographic exhibitions and art installations. Cooking classes: Guacamole, a recipe for justice. Books and reports.
CAMPAIGN TO GAIN RIGHTS AND PREVENT ABUSES
CAMPAIGNS: postcards for rights, flags, wage/overtime stickers, etc. DEMONSTRATIONS: Ride for your rights (Ride4Rights).
PROTECTION FROM EMPLOYER ABUSES
Claims for prohibited actions, open work permits, and sexual harassment/bullying complaints. Letters, reports to authorities and employer changes.
OUTREACH
Visits to where TFWs live, work and gather, documenting their conditions. Recommendations to employers on documents, deductions, housing, wages, etc. Worker protection actions.
ADVOCACY
Social media: Facebook, Instagram, YouTube, website, TikTok. Provincial and national news coverage. Informational campaigns. Art exhibitions and events for Canadians.
WORKSHOPS & RESOURCES
RIGHTS: pension, EI, taxes, banking, open permit. PROTECTION: harassment, labour, WorkSafe, pesticides, heat/smoke, diabetes. HEALTH: workplace safety, dental, cold/heat, free medical card.
EMERGENCY SUPPORT
Food boxes, and one month of rent, transportation or food for permit holders who suffered abuse. Donations of summer, winter and women鈥檚 items.
WORK ACCIDENTS AND ILLNESS REPRESENTATION
Advice on filing a WorkSafe claim. Representation in WorkSafe claims. Representation in WorkSafe reviews and appeals.
EMPLOYMENT INSURANCE APPLICATION
Processing paternity or maternity benefits. Processing Family Caregiver benefits. Processing Compassionate care benefits (for a family member who is dying). Processing assistance for sick workers. Processing regular benefits (LIMITED TO STRATEGIC CASES).
HEALTH SUPPORT
Medical advice. Dental advice.
CANADIAN PENSION PLAN
Processing account statements. Processing disability benefits. Processing death benefits. Processing survivor benefits. Processing retirement benefits. Processing old age benefits. Review and appeal of pension cases.
ASUNTOS LABORALES
Advice on workplace problems: unpaid wages, incomplete payments, dismissals, etc. Representation in labour complaints before the ESB. Representation in labour appeals at the EST (ONLY IN CASES WE ARE HANDLING).
HUMAN RIGHTS & SMALL CLAIMS
Filing complaints with the Human Rights Tribunal. Representation for Human Rights complaints. Filing complaints for dismissals, unpaid wages, etc., older than 2 years. Representation in small claims.
MOBILE SERVICES
Paperwork/procedures at homes, workplaces, and wherever workers gather.
DIRECT & INDIRECT SERVICES
Services at the office, and mobile services: events and visits where workers are. By phone, WhatsApp, social media, email.
GENERAL INFORMATION
General information about taxes, pension, employment insurance, rights and obligations, wages, paperwork, legal matters, health, medical insurance, etc. Interpretation.
| Service | Phone | Hours |
|---|---|---|
| Dental Advice | +1 (778) 384 9125 | Sunday to Saturday: 7am to 10pm |
| Medical Advice | +1 (604) 612 3737 | Sunday to Saturday: 7am to 10pm |
| Emergencies, Immigration Issues and Housing | +1 (778) 723 3419 | Sunday to Saturday: 24 hours |
| General Information, Taxes, Women, Mobile Office and Events | +1 (604) 754 3419 | Wednesday to Friday: 1pm to 9pm. Saturday and Sunday: 10am to 6pm |
| Employment Insurance, Mobile Office, Summer and General Information | +1 (778) 683 3419 | Monday, Tuesday and Friday: 1pm to 9pm. Saturday and Sunday: 10am to 6pm |
| Pensions, Taxes, Workplace Issues, Human Rights and General Information | +1 (778) 791 3419 | Tuesday to Friday: 7pm to 10pm. Sunday: 10am to 6pm |
| Open Work Permits, Mobile Office, General Information and Labour Rights | +1 (778) 513 8340 | Monday to Wednesday: 1pm to 9pm. Saturday and Sunday: 10am to 6pm |
| Victoria: General Information, Events, Labour Issues, Housing, Open Permits and Workplace Abuse | +1 (236) 338 3419 | Monday to Friday: 1pm to 9pm. Saturday and Sunday: 10am to 6pm |
| General Information and Workplace Accidents | +1 (778) 536 3419 | Monday, Wednesday and Friday: 11am to 8pm. Saturday and Sunday: 10am to 6pm |